info@maplebrookcarehome.co.uk01902 931 400
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FAQs

Making the decision to move into a new home isn’t always easy and can often raise many questions. At Maplebrook Care Home, we want the transition to our home to be seamless and stress-free for both those who become residents and their loved ones. 

Whether it questions about admission, accommodation, or our activities programme, our helpful and friendly team based in our home in Wolverhampton is happy to assist with any queries you may have. To help, we have put together an extensive list of our most frequently asked questions, and should you have any further questions then please feel free to get in contact with us.

Care Questions

The care team encourages and supports residents to live as independently as possible, with activities and care tailored to their abilities and wishes.

Yes, residents can stay for short-term support, respite care, or long-term care as needed.

Yes, there is continuous 24-hour nursing care by an experienced team.

Personalised care plans are created with a focus on each resident’s unique health needs and preferences to promote independence and meaningful living.

Yes, Maplebrook supports individuals with palliative and end-of-life care needs in a compassionate and dignified manner.

Yes, the home provides tailored care for dementia as well as other neurological conditions like Parkinson’s and Huntington’s disease.

Maplebrook offers 24-hour specialist nursing care for adults with complex physical health conditions and mental health needs, including dementia, acquired brain injuries, Parkinson’s disease, Huntington’s disease, spinal injuries, Motor Neurone Disease, and palliative or end-of-life care.

Facilities Questions

The environment is modern, warm, and homely, with a strong emphasis on comfort and accessibility.

Yes, there is a dedicated activities team organising arts and crafts, cooking sessions, music and dance, themed evenings, and more.

Residents can enjoy private gardens, quiet areas, a terrace, and a sensory room designed to support wellbeing and social interaction.

All bedrooms have en-suite facilities, and personalisation of the room is encouraged for a more homely feel.

The home offers spacious en-suite bedrooms where residents can personalise their space and enjoy modern amenities.

Finance Questions

Yes, families can discuss and arrange top-up payments with the care home.

Maplebrook accepts private funding, local authority funding, NHS funding, and local authority funding with a top-up.

General Questions

The home welcomes feedback and has procedures to handle complaints promptly and respectfully to ensure continuous improvement.

Maplebrook prioritises safety with trained staff, secure premises, and personalised care plans aimed at risk management.

Admission focuses on those requiring nursing or specialist care, including adults with complex needs; referrals can be made through healthcare professionals.

The care home liaises with residents’ healthcare providers to ensure coordinated care.

Visits and assessments can be arranged by contacting the care home directly via phone.

Visiting policies aim to balance safety with family involvement; details can be provided by the care team.

Life at Maplebrook Care Home

From beautifully designed en-suite bedrooms and peaceful lounges to a daily programme of activities and social events, our home is filled with opportunities to connect, relax and enjoy meaningful moments. Whether it’s joining a baking session, visiting the salon, or simply enjoying a quiet coffee with family, every day is shaped around our residents’ needs, choices and routines.